Privacy Policy
Last updated: May 4, 2026
Cerberus Home (“Cerberus Home,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you use cerberushome.com (the “Site”) or request services from us, how we use that information, and the choices you have. By using the Site or contacting us, you agree to the practices described below.
1. Information We Collect
Information you give us: When you submit our consultation form, request a quote, or otherwise reach out to Cerberus Home, we collect the contact details and project information you provide — including your name, phone number, email address, ZIP code, property address, and details about the work you’re interested in.
Information collected automatically: When you visit the Site we may collect technical information through cookies, pixels, and analytics tools — including your IP address, browser type, device type, operating system, referring URL, pages viewed, and the time and duration of your visit. We use this to understand how the Site is used and to improve it.
Marketing identifiers: If you arrived via a paid advertisement, a door-to-door QR code, or a tracked link, we may record the campaign source so we can measure marketing performance.
2. How We Use Your Information
We use the information we collect to:
- Schedule and provide your free in-home consultation, prepare quotes, and deliver our services.
- Communicate with you about your project, appointments, and service follow-ups via phone, text, or email.
- Process payments and manage warranty service.
- Send marketing or promotional messages about Cerberus Home services you may be interested in (you can opt out at any time).
- Operate, secure, and improve the Site, our services, and our marketing.
- Comply with applicable law and enforce our agreements.
3. Sharing Your Information
We do not sell your personal information. We share information only in the following limited cases:
- Service providers who help us run our business (CRM, email/SMS delivery, scheduling, analytics, payment processors, financing partners) — limited to what they need to perform their function.
- Manufacturers and installers directly involved in fulfilling your project.
- Marketing platforms (such as Google, Meta) for measurement and advertising purposes — see Cookies & Tracking below.
- Legal compliance — when required by law, subpoena, or to protect our rights, property, or safety.
4. Cookies & Tracking Technologies
We use cookies and similar technologies (including the Meta Pixel and Google Analytics/Ads tags) to understand site traffic, measure ad performance, and serve relevant ads. You can disable cookies through your browser settings, opt out of personalized ads at aboutads.info, and manage Google Ads preferences at Google Ad Settings. Disabling cookies may affect Site functionality.
5. Communications & SMS
By providing your phone number you agree to receive calls and SMS messages from Cerberus Home regarding your inquiry, project, and (if opted in) marketing offers. Message and data rates may apply. Reply STOP to any text to opt out of marketing SMS, or contact us directly to manage your preferences. You can opt out of marketing emails at any time using the unsubscribe link in any message.
6. Your Rights
Depending on where you live, you may have rights to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of certain uses, including marketing communications and the sale or sharing of personal information (we do not sell).
- Receive a copy of your information in a portable format.
To exercise any of these rights, contact us using the details below. We will respond within the timeframes required by applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Site is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us so we can remove it.
9. Third-Party Links
The Site may contain links to third-party websites (including our financing partner and Cerberus Painting). We are not responsible for the privacy practices of those sites. Review their privacy policies before sharing information.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version. Continued use of the Site after changes are posted means you accept the updated policy.
11. Contact Us
Questions about this policy or how we handle your information?
Cerberus Home
Denver Metro, Colorado
Phone: 720-706-5070
Email: hello@cerberushome.com